The effectiveness of any organisation or business comes down to how skilled everyone is at collaborating: how well we’re able to explain ourselves, listen to others and approach challenges in a spirit of good will and pragmatism.

Luckily, we don’t have to be born with collaborative skills; they can be taught, mastered and regularly rehearsed.

With the right tools to hand, we can harmonise diverse backgrounds and thinking styles and end up working fruitfully with people of very different personalities.

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